Terms for electronic services
1. Scope of services
Through the HIAI website, the service provider makes website content available free of charge and enables users to send an enquiry through the contact form, including an attachment in a format accepted by the form.
2. Technical requirements
Use of the website requires an internet-connected device and an up-to-date web browser. JavaScript may be required for full interactive functionality. A valid e-mail address is required to receive a response to the form.
3. Rules of use
Users should provide accurate information to the extent necessary to handle the enquiry. It is prohibited to send unlawful content, content infringing third-party rights, malware or files unrelated to the purpose of the form. The service provider may disregard, block or remove content that breaches these rules.
4. Start and end of the electronic service
Use of the website's free functions starts when the relevant function is requested. For the contact form, the service consists of enabling an enquiry to be sent and ends after successful submission or when the user abandons the form. Users may stop using the website at any time.
5. Contact form and possible cooperation
Submitting the form is intended to initiate contact and does not by itself constitute a contract for HIAI services. Any scope, timing, fees and other terms of possible cooperation require separate agreement. Technical limits on attachment type or size may result from form or server settings.
6. Complaints about electronic services
Comments or complaints concerning the website or contact form may be sent to hi@hiai.com.pl, with a description of the issue and contact details needed to respond. We review submissions without undue delay and send the response to the e-mail address provided.
7. Personal data and privacy
Rules on personal data, cookies and similar technologies are described in the Privacy & cookies policy.